We are online and ready to assist from 9:00am - 1:00am the next day. Time zone GMT +7 Bangkok
During the time we are not online, customers can still message us, we will reply as soon as online.
During peak hours, we may respond to messages more slowly due to the large number of guests, we hope you understand.
In addition, we have live support to guide customers to login and check orders via Ultraview or Anydesk (Please download 1 of 2 software and install it on your computer before requesting support)